Provide option to uncheck "Include link to 25Live Pro" by default in Event Emails

6 votes

For quite some time, we've had problems sending event emails to gmail addresses. Any links not typed as direct URLs are causing emails to be returned undeliverable from gmail addresses. By unchecking the box next to "Include link to 25Live Pro", we are able to get the messages to go through. As a workaround, we added the Event URL variable ($pro.vars.eventUrl) to our email templates. However, we must still always remember to uncheck the box for this option. Is there a system setting that allows us to make this box unchecked by default? If not, can that option be provided? Thank you!

Under consideration Email Suggested by: Nancy (11 Nov, '21) • Upvoted: 02 Jun, '23 • Comments: 1

Comments: 1

25 Jan, '23
Tammy Miller
We would enjoy this option as well. We receive reservations from community members who cannot utilize the event link because they are not able to authenticate to 25Live. Many events/locations are not visible to the non-signed in user. I'd like to shut this off at the system level rather than have schedulers try to remember to uncheck it.